Refund and Returns Policy


GRN Australia offers a 30 day money-back guarantee from the time you receive the goods. If for any reason you are not completely satisfied with your purchase, please contact us so we can resolve any problems.

Products must be returned in original condition at your own cost. For individual items of small value, such as CDs and DVDs, GRN may waive the requirement to return the goods.


Most orders are shipped within 2-3 working days. Allow extra time for large or complex orders, or where audio or video has to be copied to order. GRN Australia will notify you if there is any delay.

GRN Australia does not generally insure shipments, but trusts God for their speedy and safe delivery.


Payments may be made by credit card, direct deposit, cheque or transfer. If not paid in advance then terms are net 7 days from date of invoice.

Payments should be made in Australian dollars. Payments wired from outside Australia should add A$20 to cover additional bank fees.


All prices include 10% GST. Goods supplied directly to other countries are exempt from GST.

Mission prices are for recognised mission organisations, missionaries, and indigenous churches. This is a subsidized price, and no further discounts are available.

Need help?

Contact us at for questions related to refunds and returns.


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